What are BANG!VOUCHERS?
The question should be what aren’t BANG!VOUCHERS? A BANG!VOUCHER could be anything. It could be your ticket out of boredom, to a new life, to free you from overpriced food, travel and accommodation. It is the new generation of deal-o-mania! With our constant dynamite deals you will never pay full price again! BANG!

 

I’ve found a deal and I want it!?
Once you have found a deal you can not live without you simply click on the deal you want to purchase and you will be taken to the payment screen to make your purchase. Make sure you have read the conditions of the deal and are clear about what you are purchasing. You will be required to pay for the deal, but if the minimum purchasers required for that deal to go ahead are not reached, you will automatically be refunded. No questions asked.

 

Can I trust BANG!VOUCHERS with my payment details?
We want to do everything we can to ensure your experience with us is a pleasant one, so we leave the payment side of things to PayPal.com.au. With PayPal, you can make payments quickly, easily and securely and you don't even need a PayPal account as they also process credit card payments through their secure website. We don't store your credit card number on our servers or anywhere else. This additional level of security costs you nothing.

 

OK, I purchased a deal, now what do I do?
There are two things you need to keep track of. First, is the minimum amount of deals that need to be purchased, where some deals have a minimum purchase required before becoming activated. Second, keep an eye on the time remaining that is attached to the deal. Once the time is up and the minimum purchases are made, BANG! The deal is yours. You will then receive a BANG!VOUCHER in an email for you to print and redeem with the business.

 

Do I need to use the voucher the same day?
No, the voucher will have conditions listed which will likely include an expiration date or a timeframe within which you will need to use the voucher.

 

How do I find out about BANG!VOUCHERS deals?
You can subscribe to our email service. This email will notify you of any upcoming deals in your city. Make sure you spread the word, as your friends will come in handy in ensuring you get your chosen deal activated at the insanely cheap price!

 

Can I purchase a BANG!VOUCHER as a gift or give it to someone else?
Yes, you can purchase a BANG!VOUCHER as a gift because the voucher is transferable and does not need to be redeemed by the card holder, unless it is marked otherwise. If you use the 'Gift this Deal' option when you check out we will even send the voucher directly to your friend with a message from you.

 

Can the voucher be combined with other discounts from the business?
Unless otherwise specified, the vouchers usually cannot be used in combination with any other offers. This may be something worth asking the business.

 

Can I get a refund if I change my mind?
No refunds will be given for change of minds. But if for some reason you have a problem, you could contact the business to see if there are any options available.

 

What happens if the voucher expires?
In most circumstances if the voucher expires then it cannot be redeemed. However, you could contact the business and attempt to negotiate another option.

 

What happens if the business goes out of business or refuses to redeem my voucher?
The business must redeem the voucher as advertised. If they go out of business contact us and we might be able to work something out.

 

Why should I share BANG!VOUCHERS with my friends?
The most important reason for you to spread the word is because in order for you to obtain the deal, the minimum number of sales needs to be reached before it can be activated. We also provide other incentives for you to share and invite your friends to get in on the deal. Look on our homepage for more information.

 

What happens when I click to buy a BANG!VOUCHER?
You are immediately charged the deal’s value to ensure it is held for you! However, if the deal does not go through (isn’t activated) then you are automatically refunded the amount you paid. No questions asked!

 

I know a business that is perfect for BANG!VOUCHERS – can I refer it?
We'd love to hear your suggestion, so let us know what you want by filling in this form. If we list a deal from the business and it becomes activated, you will receive $10 off your next deal.

 

Where's my BANG!VOUCHER?
BANG!VOUCHERS purchased can be accessed from your account on the available date advised in your confirmation email. To access your BANG!VOUCHER, please follow the below steps:

1. Go to www.bangvouchers.com and login to your account

2. Hover over the 'My Account' tab to display a drop-down menu

3. Select 'My Coupons' from this drop-down menu

4. Your BANG!VOUCHER purchases will now be displayed

5. To view and/or print your BANG!VOUCHER, click on 'print'

 

I've followed the above steps but it's not in my account. Now what?

Let's try a few things –

1. Try logging in with your other email addresses. You may have more than one account setup.

2. If you have a Facebook Account, try logging into BANG!VOUCHERS via the Facebook Connect button (located on the main page) using your Facebook username and password and then follow Steps 2 to 5 as listed above.

3. Check your credit card statement. If there is no charge from BANG!VOUCHERS your purchase may not have been completed successfully.

4. If you have tried all of the above and still believe you are missing a BANG!VOUCHER please drop us a line via the Contact Us Form and we'll investigate it for you.

 

I've requested a new password but it has not been emailed to me?
It seems the auto-response with your new password may have been filtered as spam. Please add deals@bangvouchers.com to your Safe Senders List in your email account and then try to reset your password again and we'll investigate it for you.